Privacy policy

Effective Date: June 28, 2026

At Melted Crown, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely by our payment providers)

  • IP address

  • Browser and device information

  • Shopping activity on our website

We collect only the information necessary to provide our products and improve your shopping experience.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders

  • Communicate order updates

  • Respond to customer service requests

  • Improve our website and customer experience

  • Detect fraudulent or unauthorized activity

  • Send promotional emails if you choose to subscribe

We never sell your personal information.

Payment Information

Payments are securely processed through trusted third-party payment providers.

Melted Crown does not store or have access to your complete payment card information.

Order Fulfillment

To fulfill your order, we may share necessary shipping information with trusted manufacturing and fulfillment partners.

Information shared is limited to what is required to produce and deliver your order.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze visitor activity

  • Personalize your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Marketing Communications

If you subscribe to our newsletter, we may occasionally send updates regarding:

  • New collections

  • Product launches

  • Exclusive offers

  • Brand news

You may unsubscribe at any time using the link included in our emails.

Third-Party Services

Our website may use trusted third-party services including:

  • Shopify

  • Payment processors

  • Shipping providers

  • Analytics providers

  • Email marketing platforms

These providers maintain their own privacy policies regarding how they handle your information.

Data Security

We use industry-standard security measures to help protect your personal information.

While no method of electronic transmission or storage is completely secure, we take reasonable precautions to safeguard your data.

Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of the personal information we maintain about you

To exercise these rights, please contact us through our Contact page.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please visit our Contact page.

Thank you for trusting Melted Crown.