Shipping policy

At Melted Crown, every order is prepared with intention. We work with trusted manufacturing and fulfillment partners to ensure each product meets our quality standards before it ships.

Order Processing

Most orders are processed within 3–7 business days. During new product launches, holidays, or periods of high demand, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Times

Estimated delivery times after your order has shipped:

  • United States: 7–15 business days

  • Canada: 8–18 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • International: 10–25 business days

Please note that these are estimates and may vary depending on customs processing, carrier delays, weather conditions, or other factors outside of our control.

Shipping Rates

Shipping costs are calculated during checkout based on your delivery location and the products in your order.

From time to time, Melted Crown may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website.

Tracking Your Order

Once your package has been shipped, you'll receive an email with tracking information. Please allow up to 48 hours for tracking updates to appear after your shipment has been handed to the carrier.

Multiple Shipments

Some orders may arrive in separate packages if they contain products fulfilled from different facilities or become available at different times. If this happens, each shipment will include its own tracking information.

Customs & International Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Melted Crown is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error, please contact us as soon as possible. While we cannot guarantee changes after an order has entered production, we'll do everything we can to assist.

Lost or Delayed Packages

If your tracking information indicates your package has been lost or significantly delayed, please contact us. We'll work with the shipping carrier to investigate the issue and help find the best resolution.

Questions

If you have any questions regarding shipping or your order, please contact us through our Contact page. We're here to help.